Cookie Policy
Last updated: December 2025
This Cookie Policy explains how Penro.co.uk (“we”, “us”, or “our”) uses cookies and similar technologies on our website penro.co.uk (the “Website”).
By using our Website, and by clicking “Accept” on the cookie banner, you agree to the use of cookies as described in this policy.
WHO WE ARE
Penro.co.uk is owned and operated by:
Lemuur AS
Company Registration Number: 917 206 422
Frysjaveien 33C
0884 Oslo, Norway
Support email: support@penro.co.uk
For correspondence in the UK (not a return address):
Penro.co.uk
20–22 Wenlock Road
London N1 7GU
United Kingdom
WHAT ARE COOKIES?
Cookies are small text files that are stored on your device when you visit a website. They help the site remember your actions and preferences (such as login, cart contents and language) over a period of time.
We also use similar technologies such as pixels and local storage for analytics and marketing purposes.
TYPES OF COOKIES WE USE
1. Strictly Necessary Cookies
These cookies are essential for the operation of our Website and for you to be able to use the shopping cart and checkout. Without these cookies, the Website and our services cannot function properly.
They include, for example:
- Cookies that remember items in your cart
- Cookies that enable secure login to your account
- Cookies used by Shopify to operate the store and checkout
These cookies cannot be switched off in our systems.
2. Performance and Analytics Cookies
These cookies help us understand how visitors use our Website, so we can improve performance and the customer experience.
We may use:
- Shopify analytics cookies
- Google Analytics or similar tools
These cookies collect aggregated information such as which pages are visited and how users move around the site. They do not directly identify you.
3. Functional Cookies
These cookies allow the Website to remember choices you make (such as language, region or login details) and provide enhanced, more personalised features.
4. Marketing and Advertising Cookies
These cookies may be set by us or by our advertising partners (for example Meta/Facebook, Google Ads or other marketing platforms). They may be used to build a profile of your interests and show you relevant adverts on other websites.
If you choose Klarna or other third-party payment options at checkout, these providers may also use cookies according to their own privacy and cookie policies.
MANAGING COOKIES
When you first visit Penro.co.uk, you may see a cookie banner giving you the option to accept cookies.
You can also manage or disable cookies at any time by changing the settings in your web browser. Please note that blocking certain cookies (especially strictly necessary cookies) may affect how the Website functions and may prevent you from placing orders.
You can usually find cookie settings in your browser under:
- Settings or Preferences
- Privacy and Security
- Cookies and Site Data
For more information about cookies in general, you can visit www.allaboutcookies.org or similar resources.
DATA PROTECTION AND PRIVACY
For more details about how we process your personal data, including your rights under UK and EU data protection law (GDPR), please see our Privacy Policy.
CHANGES TO THIS COOKIE POLICY
We may update this Cookie Policy from time to time, for example to reflect changes in the cookies we use or for legal or regulatory reasons. Any updates will be posted on this page with a new “Last updated” date.
CONTACT
If you have any questions about this Cookie Policy or our use of cookies, please contact us at:
Email: support@penro.co.uk
Address: Lemuur AS, Frysjaveien 33C, 0884 Oslo, Norway